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FAQs - Product Shipping Conditions

1. How are PeproTech’s RUO & PeproGMP® Cytokines shipped? 
PeproTech’s RUO & PeproGMP® Cytokines are shipped at ambient temperature as they are lyophilized, making them stable at a wide range of temperatures. Upon request and at an additional cost, these products can be shipped on ice packs or dry ice.

2. How are PeproTech’s Monoclonal, Polyclonal, Biotinylated & Control Antibodies shipped? 
PeproTech’s Antibodies are shipped at ambient temperature as they are lyophilized, making them stable at a wide range of temperatures. Upon request and at an additional cost, these products can be shipped on ice packs or dry ice.

3. How are PeproTech’s ABTS & TMB ELISA Development Kits (EDKs) shipped? 
PeproTech’s EDKs are shipped at ambient temperature and come with specific handling and storage instructions for the HRP-conjugate component. These instructions should be reviewed and followed upon receipt.

4. How is the PeproGrow™ hMSC Medium Kit (catalog number XF-HMSC-500) shipped? 
The PeproGrow™ hMSC Medium Kit includes two components: PeproGrow™ hMSC Basal Medium and PeproGrow™ hMSC Growth Factor Supplement. Both components are typically shipped at ambient temperature. During the summer months or for any overseas shipments, ice packs are included to ensure stability during transit.

5. How are the PeproGrow™ hESC Media Products shipped? 
The Basal Media and Growth Factor Components of PeproTech’s PeproGrow™ hESC Media Kits are typically shipped at ambient temperature. During the summer months or for any overseas shipments, ice packs are included to ensure stability during transit. 


PeproTech’s PeproGrow™ hESC Media Kits & Components: 

PeproGrow™ hESC Medium Kit (catalog number HESC):

    PeproGrow™ hESC Basal Medium (catalog number BM-HESC)
    PeproGrow™ hESC Growth Factor Component (catalog number GF-HESC)

PeproGrow™ hESC Plus Medium Kit (catalog number HESCP):

    PeproGrow™ hESC Plus Basal Medium (catalog number BM-HESCP)
    PeproGrow™ hESC Plus Growth Factor Component (catalog number GF-HESCP)

6. How are the PeproGrow™ Endothelial Cell Culture Media Kits shipped? 

PeproTech’s PeproGrow™ Endothelial Cell Culture Media Kits are supplied as a bottle of Endothelial Cell Basal Medium and a separate, frozen Growth Supplement that are shipped in separate packages. The Endothelial Cell Basal Medium is shipped on ice packs, while all Growth Supplements are shipped frozen on dry ice. 


PeproTech’s PeproGrow™ Endothelial Cell Culture Media Kits & Components: 

PeproGrow™ EPC Medium Kit (catalog number 700-EPC):

    PeproGrow™ Endothelial Cell Basal Medium
    PeproGrow™ EPC Growth Supplement

PeproGrow™ MacroV Medium Kit (catalog number 700-MacroV):

    PeproGrow™ Endothelial Cell Basal Medium
    PeproGrow™ MacroV Growth Supplement

PeproGrow™ MicroV Medium Kit (catalog number 700-MicroV):

    PeproGrow™ Endothelial Cell Basal Medium
    PeproGrow™ MicroV Growth Supplement

7. How is the PeproGrow™ AF-CHO Medium (catalog number AF-CHO) shipped? 

PeproTech’s PeproGrow™ AF-CHO Medium is shipped at ambient temperature.

8. How is the PeproGrow™ HEK293 Medium (catalog number AF-CD-HEK293) shipped? 
PeproTech’s PeproGrow™ HEK293 Medium is shipped at ambient temperature. 

9. How is the Cell Passaging/Non-Enzymatic Detachment Buffer (catalog number CPD-125) shipped
PeproTech’s Cell Passaging/Non-Enzymatic Detachment Buffer is typically shipped at ambient temperature. During the summer months or for any overseas shipments, ice packs are included to ensure stability during transit.

10. How is the Animal-Free Human Vitronectin Matrix and Buffer Kit (catalog number AF-VMB-220) shipped? 
PeproTech’s Animal-Free Human Vitronectin Matrix and Buffer Kit includes two components: Animal-Free Human Vitronectin Matrix Buffer and Animal-Free Human Vitronectin Matrix. Both components are typically shipped at ambient temperature. During the summer months or for any overseas shipments, ice packs are included to ensure stability during transit.

11. How is the PeproGrow-1 Serum-Free Cell Culture Supplement Kit (catalog number 700-C100) shipped?
PeproTech’s PeproGrow-1 Serum-Free Cell Culture Supplement Kit includes PeproTech’s Lipid Mixture Solution (catalog number LM-200) and Serum Replacement Solution (catalog number SR-100). Both components are also available separately and are shipped at ambient temperature.